Values aren’t tested when things are easy.

They’re tested when pressure narrows the options, and the cost of saying no becomes very real.

In this conversation with Catherine Deane, we explore what it takes to lead with integrity as a business grows, and what those decisions protect over time.

Systems are never neutral.

They shape how people behave, how confident they feel, and how decisions get made.

In this conversation, Heather is joined by Andrew from Uncoded to explore what happens when systems don’t reflect how people actually work — and why the workarounds that follow often tell a deeper story about the organisation itself.

Leadership intent is rarely the problem inside organisations.

In this opening episode of The Crux of It, Heather speaks with Howard Murray, a workplace strategy leader currently working at Electronic Arts, about leadership, innovation, productivity, and the conditions people actually need to do their best work.