Intact Software25th Anniversary HQ | Stage 3 Design Pack
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Category
Interior Design, Architecture
Location
United Kingdom
Type
Commercial, Workplace Strategy
Crux was appointed to shape a new London workplace for Intact Software that reflected the company’s culture, energy, and growth. The project coincided with a significant milestone for the business, creating an opportunity to use the workplace as both a functional environment and a celebration of identity.
Working closely with stakeholder teams based in the United Kingdom and Ireland, Crux led the workplace strategy and design development, ensuring the space supported collaboration, communication, and a strong sense of belonging.
Intact Software is a fast-growing company with a confident and playful brand identity. The London office needed to reflect this energy while remaining professional, functional, and adaptable for everyday work.
The workplace was also intended to bring people together. As teams operated across locations, the space needed to support shared moments such as company updates, collaboration, and informal connection, reinforcing culture as the organisation continued to scale.
Crux approached the project through a combination of workplace analysis and experience led planning. Early conversations focused on how the space would be used day to day, how teams gathered, and which moments mattered most to the organisation.
“Designing a workplace that feels like a celebration—because it was.”
— Former Customer
Key Features
Workplace designed to celebrate brand, culture, and a major business milestone
Central feature space created as a social and collaborative heart of the office
Strong cross continent collaboration between teams in the United Kingdom and Ireland
Clear spatial support for townhalls, presentations, and informal gathering
Brand expression integrated into the workplace experience rather than applied decoratively
Strategic learning that informed the evolution of Crux service offering
Crux approached the project through a combination of workplace analysis and experience led planning. Early conversations focused on how the space would be used day to day, how teams gathered, and which moments mattered most to the organisation.
The design centred around a double height feature space that acted as the focal point of the office. This area brought together formal and informal use, supporting presentations, townhalls, and everyday interaction. A bold meeting room was positioned within this volume to create visual interest and reinforce the company’s character, while surrounding spaces supported focused work and collaboration.
Brand, colour, and graphics were used deliberately to strengthen identity and wayfinding, ensuring the workplace felt distinctive without compromising usability.
“When the brand is this bold, the space has to keep up.”
— Heather Saunders, Founder | Principle
Delivering the project required close coordination across multiple stakeholder groups in different countries. Crux facilitated structured reviews and clear visual communication to maintain alignment and momentum across teams in the United Kingdom and Ireland.
The technical ambition of the feature space highlighted the importance of early integration between design, engineering, and delivery considerations. Structural coordination, services planning, acoustics, and technology were all critical to the success of the concept, reinforcing the value of addressing technical complexity early and holistically.
The project also clarified the importance of clear ownership at later delivery stages, ensuring accountability and protecting design intent as responsibility transitions to construction teams.
This project demonstrates Crux’s ability to translate brand and culture into meaningful workplace experiences while managing complexity across teams and locations. By creating clarity early and supporting collaboration across borders, we enabled a confident and cohesive outcome.
The earlier Crux is involved, the greater the positive impact we can have on alignment, coordination, and delivery outcomes. Early engagement allows design ambition, technical requirements, and delivery responsibilities to be addressed together, reducing risk and strengthening results.
At Crux, success is measured by how effectively a workplace supports people, culture, and long-term growth, and by how each project strengthens our ability to deliver even better outcomes in the future.